Frequently asked questions
Viva coin vault is a registered digital asset investment firm based in the USA. The platform, which includes advanced basic and technical analysis at the source of high return performance, offers high & fixed interest return. Aiming for success with its international investor network, experienced team, privileged information from business and technology world; The company, which is managed under the leadership of people who think and foresee the future in market trends, is committed to achieving high returns from well-diversified portfolios and prioritizing clients.
Digital assets distributed ledger based electronic means of exchanges. Transactions involving them are secured by cryptography, and they have dedicated servers for verification of transactions and the creation of extra units. The most popular of them are Bitcoin, Ethereum, Litecoin, etc. All digital assets are valued by price action, and as a result, almost total control is in the hand of the investing public.
Create, verify and secure your account
first step is to create an account and complete your kyc verification before you can proceed to funding your wallet by depositing any crypto currencies of your choice ,the system is automatic and it will select the best trade for you .
When you invest with viva , you are the beneficial owner of your assets (Digital assets and metals) and we hold them in custody, as a trustee. It’s your investment, your assets – we just keep them safe. All assets are held in a highly-secure environment and our company are regularly assessed by an external auditor. As a result, if something goes wrong, you will not be treated as an unsecured creditor and you don’t risk losing your assets.
viva holds all assets of customers as a trustee and these are 100% backed by real assets and kept in a highly secure environment (warm and cold wallets). We do not speculate with our clients’ assets and they are never used as collateral.
If any transaction has not been completed yet, you will find information on the different transaction statuses in the transaction history ,mostly the issues will be rectified in 48 hours max
- Chat-bot and Live Chat
The automated chat-bot is available 24/7. Fast and easy to use,
- Ticket
You’re also welcome to contact us at any time by opening a ticket in our contact Service page. We’ll get back to you within 48 business hours to the email address registered on your viva account.
You can send us a direct email.
Yes you can withdraw your funds from your wallet after trading through the blockchain network
Bitcoin allows its users to be in full control of their money.
Choose your own fees – There are fees to receive Bitcoins, and many wallets let you control how large a fee to pay when spending. Higher fees can encourage faster confirmation of your transactions.
Security and control – Bitcoin users are in full control of their transactions; it is impossible for merchants to force unwanted or unnoticed charges as can happen with other payment methods.
All payments can be made without reliance on a third party and the whole system is protected by heavily peer-reviewed cryptographic algorithms like those used for online banking. No organization or individual can control Bitcoin, and the network remains secure.